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Call Answering
Answer incoming calls according to the availability and routing settings selected for your business.
AI call answering • Lead capture • Booking
Answer More Calls Without Being Tied to the Phone
The Smart Reception AI Receptionist helps handle routine calls, answer approved questions, capture lead information and schedule appointments based on your business setup.
Support for routine customer calls
Help Callers Get a Faster Response
Configure the AI Receptionist around your approved business information, scheduling process and call-routing preferences.
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Basic Questions
Respond to approved routine questions using information supplied by your business.
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Lead Capture
Collect caller names, contact details and information about what they need.
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Appointment Booking
Offer available appointment times when connected to a compatible calendar.
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Call Summaries
Keep concise summaries that help you understand what happened during the call.
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Routing & Transfers
Route or transfer appropriate callers when the requested setup supports it.
Optional communication add-on
AI Receptionist
Add AI call support to the Smart Reception Phone, Text & Scheduling service.
AI Receptionist Add-On
$99/month
Plus applicable usage charges.
- AI call answering
- Approved basic question responses
- Lead information capture
- Appointment booking
- Call summaries
- Routing and transfers when configured
A clear call process
What Happens When a Customer Calls?
Your setup determines how routine calls are answered, captured and routed.
1
The Call Arrives
A customer calls your connected business number.
2
AI Responds
The receptionist follows your approved greeting and business instructions.
3
Information Is Captured
The caller can ask routine questions, provide details or request an appointment.
4
You Receive the Outcome
Call details, summaries or routing actions are available based on your setup.
Configured around your business
AI Support With Personal Oversight
The AI Receptionist is designed to support routine communication—not replace your judgment for complex, sensitive or emergency situations.
- Custom greeting and approved business information
- Business-specific questions and responses
- Calendar and routing configuration
- Personal setup support from Smart Reception
Local support • flexible reach
Supporting Mid-Ohio Valley Businesses
Smart Reception is based in Vienna, West Virginia, and provides AI receptionist setup locally and remotely.
Vienna, WV
Parkersburg, WV
Marietta, OH
Mid-Ohio Valley
