Privacy Policy

Effective Date: July 31, 2026

Smart Reception LLC Privacy Policy

Smart Reception LLC ("Smart Reception," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://smartreception.net or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Name

• Business name

• Email address

• Phone number

• Business information

• Appointment details

• Any information you voluntarily submit through our website or forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule appointments

• Provide AI receptionist and business support services

• Improve our website and services

• Send requested information

• Deliver customer support

• Communicate regarding your account or services

• Comply with legal obligations

• Protect against fraud and unauthorized activity

SMS Communications

If you provide your phone number, you consent to receive text messages related to:

• Appointment confirmations

• Appointment reminders

• Customer support

• Service updates

• Missed call notifications

• Business communications you request

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

We do not sell or share your mobile phone number with third parties for their marketing purposes.

Email Communications

If you provide your email address, we may send:

• Service updates

• Appointment confirmations

• Account information

• Business communications

• Marketing emails (only where permitted)

You may unsubscribe from marketing emails at any time.

Cookies

We use cookies to:

• Improve website performance

• Analyze website traffic

• Enhance user experience

• Remember user preferences

You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers, including but not limited to:

• GoHighLevel

• Stripe

• Google

• Meta (Facebook)

• Calendars and scheduling platforms

• Payment processors

• Analytics providers

These providers may collect information as necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

• Provide services

• Meet legal requirements

• Resolve disputes

• Enforce agreements

Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request information regarding how your data is used

To make a request, please contact us using the information below.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Contact Us

Smart Reception LLC

Website: https://smartreception.net

Email: [email protected]